Common Questions
Where are you located?
Miss Vegan is hard at work getting our shop open and ready for business. We are planning to open the doors to our retail shop in Warwick RI Fall 2020. Check back for updates! For now you can place a custom order by sending us a message.
All of our desserts are free of dairy and all other animal derivatives. Depending on the item, we can often make our desserts without gluten, soy, or nuts upon request. Although we make great efforts to keep allergens separate, there is always risk of cross contamination being cooked in a shared kitchen space.
Do you make Soy/Nut/gluten free Items?
Order Information
Placing an order.
You can place an order with us a couple of ways. We respond the quickest by messages through email, instagram, or facebook. You can also give us a call. We are so busy it sometimes takes up to 48 hours for us to get back. Please do not text us about placing orders.
For custom orders there is usually a minimum of 10-12 per each individual item ordered unless it something we happen to have on hand. We often have items like cannolis, brownies, and cookies on hand for mix and match orders. Message us to see what we have in stock.
We also do custom decorated cakes. We can only fill so many custom orders a week to ensure the best possible results. Our calendar often fills up quickly. So, it is definitely advised that you contact us asap with any questions.
Once you have planned and confirmed your order, you will receive an invoice via email. Invoice must be paid in full within 24 hours of receiving. Payment secures requested date and ordered treats.
Custom order pick up
Miss Vegan is offering no contact pick up for custom orders while we work on the store buildout. When you are picking up your order, please follow the directions below.
All orders are to be picked up at 11am or 5:30pm promptly on the day of your confirmed order. We are so busy that we can not spare time waiting for late pick ups. We often stack appointments one after and must adhere to a tight schedule. Again, pick up is at 11 am/5:30pm on your assigned day unless told otherwise. We leave by 11:15 /5:45 and if orders are not picked up there will be no refund. If you need to reschedule your pick up, we ask that you notify us at least 24 hours beforehand. Last minute reschedules will require a $10 fee. If you are more than 15 min late there is a late fee. Thank you for your understanding on this matter.
The pick up address is 650 Bald Hill Rd. Warwick Until we have a storefront we meet customers in the parking lot of chuck e. cheese. I will be parked in a black volkswagen GTI.
RECAP- because we have an issue every week
PLEASE BE ON TIME! Thank you so much.
To ensure your date and items are secured, Miss Vegan requests that unless discussed payment is made within 24 hours of receiving your invoice. Payment is made via an invoice that will be sent to recipient’s email address. It is crucial that before payment is made that the invoice is reviewed for accuracy. Please check pick up date and order details. If any changes need to be made, please contact us as soon as possible. Once order is processed according to invoice directions refunds are unavailable.
Custom and Pre-order Payment
Transporting your treats
Once your treats are handed over their well being and safe transportation is no longer the responsibility of Miss Vegan. Your order will be secured to the best of our ability, but please keep in mind that the handcrafted desserts are fragile and must be handled with extreme caution and care. We recommend placing your desserts on a level surface such as the floor or trunk of your vehicle. Also, keep in mind that baked good are heat sensitive, and should not be left in a warm car.